ADVISORY

Strategic Network Solutions

Source, audit and optimize costs for your network and mobile telecom services.

SPEAK TO AN ISG ADVISOR

Optimize your Network Services and Contracts to Better Enable your Business

Your network is the foundation of your enterprise's business operations.

The underlying network solutions, vendors and associated contracts are all critical components in keeping apps running, employees communicating and customers transacting. Our network advisors have the expertise to help you plan, execute and optimize best-fit network technologies and solutions to enable your business. ISG has the industry expertise and market capital to deliver results: we have our clients an average of 25% by reducing network expenses.

PROVEN RESULTS

25 %

Average Savings

MARKET RELEVANCE

2,000 +

Contracts

MARKET RELEVANCE

3 M

Active Network Data Points (less than 1 year old)

REACH

of Fortune 100 Companies

Stay On Top of Today's Network Trends

Where are the savings opportunities, and how can you better enable the business?

Network service providers are moving away from dedicated sales and support due to several staff reductions, resulting in degradation of talent and quality of support. Instead, they're leveraging sales partners to reduce costs and expect those channel partners to drive up to 60% of sales.
We're seeing a new breed of competitors in the market, delivering robust niche solutions, many of which are superior to traditional Tier 1 providers' similar solutions. We track +200 emerging providers and recommend combining niche offerings with other solutions to get the best solution for your environment.
Network services is undergoing an evolution. Seismic shifts are forecasted in traditional WAN architecture driven by transformation, new WAN technologies, more connectivity options, and an emphasis on “solutions” and/or as-a-service. To address this shifting landscape, many are turning to a multi-supplier environment.
Pricing is constantly shifting. We're seeing voice transport rates' continued rapid decline, which presents large savings opportunities, while DIA pricing is increasing due to lessening demand for MPLS. Legacy TDM and local services are experiencing exponential cost increases and should be replaced as soon as possible.

Our Network Advisory Services

Planning

Assessments
Assess contracts, commercial terms, and contract leverage profile, identifying price/services gaps to market and cost-out opportunities, with a view toward longer term infrastructure improvement

Strategy Development
Leverage assessment findings to build custom, optimum path toward service and price optimization, including technology transformation and supplier/service rationalization as needed

Solution Design
Reimagine your technology and sourcing strategy, operating model and niche solution (UCaaS, CCaaS, IoT, cybersecurity) usage to build a future-proofed network

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Execution

Sourcing
Our robust, proprietary sourcing methodology specialized to connectivity, mobility, voice and UC, contact center and cybersecurity providers ensures you get the right-fit and right-price match

Negotiation
We know which providers are changing strategies, and what areas of leverage will work for your organization to achieve your price and service goals

Implementation support
We set up a clear roadmap for an optimized transition or transformation, ensuring network architecture, stakeholder alignment, and operating model are adopted successfully

Optimization

Client Success
Building in the governance, controls and value realization frameworks, like credit recovery and invoice audits, to ensure you get the value of your investments while staying on top of the risks

Expense Management
Tracking, analyzing and optimizing your telecom and IT expenses to reduce costs, eliminate billing errors, improve contract negotiations, and gain full visibility into your telecom spending

Billing & Inventory Audit
Review your carrier billing, validating rates and charges against contracts, service orders, and tariffs to ensure accuracy, while also identifying cost savings opportunities such as unused circuits or lower-cost alternatives

Network Solutions Made Easy

Accelerate your transformations with a modern, future-proof network. Streamline and simplify your network solutions by accessing detailed, current data on your vendor and tech options, insights to help negotiate better pricing, and processes to accelerate next-gen solutions. We leverage market research, engineering resources and dynamic tools to assess your needs and recommend optimized network solutions.