Retail

John Cawyer, a director in ISG’s advisory organization, has over 25 years of experience in the Information Technology industry as both a supplier and an advisor, including 15 years with TPI/ISG. His strong analytical, communication and evaluation skills produce quick understandings of his clients’ needs and effective direction and recommendations. John offers expertise in all aspects of the sourcing evaluation lifecycle ranging from front-end internal cost analysis, strategy and assessments, contract structuring and negotiation, service transition management, contract financial management, and contract restructuring and renegotiations, John has assisted over 40 global and regional clients spanning across North America, Europe, Middle East, Asia Pacific and Latin America. Industries have included financial services, retail, commercial goods & services, manufacturing, telecommunications, energy and travel.

Rajib Datta is a senior leader at ISG and a member of ISG’s America’s Leadership Team responsible for ISG’s Consumer & Enterprise Services Business. As one of ISG's leading digital experts with over 25 years of experience in technology and over a decade as an ISG Partner, Rajib has been an advisor to G2000 enterprises driving operational and business transformation with core expertise in Strategy Development, Negotiations, Cost/Benefit evaluation, Operating Model Design, Technology Modernization, Transformation Management, and Governance. In his tenure at ISG, Rajib has held leadership roles across Delivery, Sales, and Business Management including leading ISG’s Digital, Strategy, Benchmarking, and Enterprise Research practices as well as roles as an Americas Market Leader and LATAM Regional Leader. 

Sunder Pillai is based in Dallas, Texas and leads the Retail, CPG and Enterprise Practice for ISG with more than 21 years of experience.1He is an experienced Strategy and IT Consulting Executive with deep experience and expertise throughout the ITO sourcing process. He offers 21 plus years of results-driven IT outsourcing, consulting, digital business strategy and technology services industry leadership experience helping clients, within several industries, achieve their desired business outcomes.

Megan is a Partner at ISG. She oversees the firm’s Enterprise Market, inclusive of companies with up to $10B in revenue across the Americas. Megan and her team help guide clients to drive cost savings, achieve operational excellence, grow and transform.