How to Improve Client/Provider Relationships
Chances are, you’re in a client/provider relationship right now that's struggling.
Usually, it all starts off on the right foot. But when services fall short or relationships fray, performance and productivity suffer. A competitive rebid can cost millions, and it can be difficult to put your finger on exactly where an experience or relationship is faltering or where to invest to ensure the greatest ongoing value. So, how do you assess and optimize your relationships with providers, shared services and workforce?
ISG offers a customized and comprehensive assessment that diagnoses the current situation – what is working, what is not working and what can be optimized. We help companies and their providers learn more about the health of their partner relationships and workforce experiences through diagnostic data and benchmarking. We also offer leadership-alignment optimization since more than 90 percent of IT projects over $10 million fail to achieve their potential, with alignment and lack of it as a documented root cause.
what we do
Deepen your understanding of your company's strategic relationships and get recommendations for optimization.
Help IT and other internal, shared services enable the business units they serve and develop strategic partnerships.
Evaluate your workforce satisfaction with services, tools and experiences to increase talent retention and productivity.
Make sure leaders are on the same page for initiatives and optimal everyday business outcomes.
How We Do It