Banking and Financial Services Transformation
Get closer to customers, drive operational efficiency and enable employees.
Featured Insights
Client Stories
Meet Our Banking and Financial Services Team
Lois Coatney
Partner, Banking, Financial Services and Insurance
Lois Coatney
Lois Coatney leads ISG’s Banking, Financial Services and Insurance industry practice. She serves as a trusted advocate for Fortune 500 clients, helping them maximize the value of their service providers and supply chains. With more than two decades of experience as a service provider herself, Lois brings a unique perspective to every engagement.
In addition to her industry leadership role, Lois is a member of the ISG Executive Board, where she oversees Global Sales. As an executive at ISG, Lois focuses not only on financial results but also on how ISG can strengthen its market presence. She combines a deep understanding of client needs with a clear vision of ISG’s strengths to drive business growth. Lois is also committed to mentoring ISG colleagues, helping them build strong client partnerships and career growth. Her passion is to be an advocate for bringing more women into technology both inside and outside of ISG. She launched and serves as Executive Sponsor of the ISG Women in Digital program, the Global ISG Women in Digital Awards Program, and mentors many women across
the globe.
Rakesh Parameshwara B
Account Director
Rakesh Parameshwara B
Rakesh leads Banking and Financial Services Sector for UK&I. He has over 18 years of experience working with industry-leading companies, helping them successfully shape their technology and business transformations. He is very passionate about the Banking and Financial Services sector and understands that customer and employees are the backbone of this industry. Rakesh has end-to-end experience having worked at the CXO level, leading and delivering across the transformation lifecycle, including business/IT strategy, sourcing, transition and transformation.
Marc Harrison
Business Development Executive
Marc Harrison
As a Principal Consultant in BFS, Marc has 20+ years advising global banks and technology providers and has deep expertise in digital banking and emerging payments, with a comprehensive understanding of client needs across lines of business. He works with banks and technology providers to introduce new digital capabilities, streamline client acquisition, optimize the revenue process, and ensure efficiency across the entire client journey.
Andrea Spiegelhoff
Partner
Andrea Spiegelhoff
What she does at ISG
Andrea approaches her clients’ toughest problems, most ambitious goals, and most compelling opportunities with a simple and inspiring motto: “Everything is possible.” She grounds this visionary outlook with an exceptional understanding of what it takes for businesses to succeed into today’s complex markets, and how ISG’s portfolio of solutions and services can help them make rapid competitive transformations.
Past achievements for clients
Andrea began her career in banking and classical business management environments. In her career at ISG, she has built on this rigorous foundation, cultivating a holistic expertise that allows her to apply her knowledge and experience across the entire business process optimization and digital transformation life cycle, from assessment through value realization.
Among her 100+ engagements with ISG’s largest global clients, Andrea worked directly with senior leadership at a leading global healthcare firm to reshape their digital agenda. The company had never outsourced IT and needed to catch up with the market fast. She orchestrated a complete digital transformation, establishing a cutting-edge, product-aligned organization that leapfrogged legacy technology to achieve a rapid positive transformation – a process that many companies take a decade or more to complete.
Guido Tamburini
Partner
Antoine Viale
Partner
Antoine Viale
Antoine’s background includes more than twenty-five years of progressively responsible positions in Business and High-Technology services companies. He is a talented and accomplished senior management professional, highly skilled in complex IT Strategy engagements and large transformational deals. He has established and directed highly successfully, multi-million dollar Information Technology programs for large fortune 500 companies (Alstom, AXA, AXA Technology Services, BNPP Corporate Investment Banking, Bridgestone, Carrefour, Crédit Agricole, DassaultAviation, EDF, Givaudan, HSBC, Alcatel-Lucent and Nokia, Renault-Nissan, Sanofi, TEVA Pharmaceuticals, Total…). He has negotiated more than $4 billion in proposals and contracts.
