Latest articles from ISG
Stefanini is a Brazilian multinational with offerings that include digital workplace services with a focus on tailoring the customer experience.
Companies that regularly measure automation outcomes realize better business results in areas such as cost savings, data accuracy, compliance and customer experience.
We’re living in an age of rapid, constant business change. Companies are either rushing ahead with new technology to beat competitors or playing catch up as fast as they can.
ISG continues to see growing interest from enterprises in all types of automation, not just robotic process automation (RPA), software bots that automate repetitive and rules-based tasks.
Unisys continues to offer strong digital workplace services, building on its long heritage with innovations in field services, IT service desk and device management.
As many companies look to shrink and stabilize their budgets, they may overlook an easy way to save money and still maintain effectiveness in the critical area of training.
Today’s CIO are challenged with innovating at a breakneck pace as they drive the digital agenda for their enterprise.
Revenues that are not directly related to aeronautics contribute significantly to the growth of airports and the airline industry.
ISG Index™ Q3 2019 : recul de l’externalisation en Europe au 3ème trimestre dans le contexte d’une possible récession
La valeur annuelle des contrats de services gérés, tombe à 2 milliards d’euros, une baisse de plus de 900 millions d’euros par rapport au trimestre précédent
ISG provides a large utility company with an effective communications framework and tools to support its ongoing transformational change.
For many of the largest corporations in the world, the Software Asset Management (SAM) function is under-resourced and under-invested.
An ISG organizational change management (OCM) team helps one of the world’s largest providers of crop inputs and services to train its employees for new software and processes, enabling efficiencies and more buying power.