Latest articles from ISG
As we look to enable an agile enterprise and drive velocity and flexibility into our delivery, how we engage, contract and work with service providers is changing.
New technologies, evolving customer preferences and changing employee expectations are challenging established ways of working across all industries.
Digital Transformation and true digitally agile business models require a fundamental rethink and overall change to skills and roles required by organisations.
When automating business processes, it is easy to shorten design time and jump right into development when your initiative is built around a single tool or a small set of tools.
ISG Index™ : le marché du sourcing atteint un niveau record en zone EMEA au 4ème trimestre et augmente de 18%
Le marché du sourcing est en forte croissance au quatrième trimestre, surtout dans la région EMEA, mais aussi dans le reste du monde.
In the New Normal, businesses need to build digital workplaces with the goal of enabling a seamless and collaborative workplace that spans both virtual and physical realms.
Building the Digital Ecosystem For Resilience: Implications for Sourcing Network + Cloud + SaaS + Services
The remote workplace of 2020 has underscored the need for resilient IT ecosystems to support employee productivity and customer engagement.
The recent crisis has amplified calls to deploy automation as one of the ways to drive efficiency, resiliency and flexibility across the enterprise.
Even before COVID-19, every financial institution was undergoing some form of transformation. As we head into 2021, organizations are trying to understand where they are on those journeys.