Latest articles from ISG

Successful Provider-Client Relationships

By Lauren Herbert

Creating a successful partnership between two people or between two corporate entities is a team effort.

Categories: ISG Performex™ Research

The Digital Revolution Demands New Thinking When Transitioning Services

By Beth Anderson Darius Koenig

This ISG white paper explores ten key tenets enterprises must embrace to shift their thinking from a traditional plan-practice-go-live approach to transformation.

Categories: Consulting

The Ball of Wax We Call HR Analytics

By Julie Fernandez

It’s not far-fetched to imagine a company using recruiting technology to help it find potential candidates for specific jobs.

Categories: Consulting HR Technology & Delivery Services

HERE Technologies Maps Out AI, Mobile Networks, and Oracle’s IoT Cloud

By Ron Exler

Location services are essential to internet of things (IoT) networks and services that monitor and track machines, vehicles, people and other assets – especially assets that move or are of high value. ISG

Categories: Research

Where Is ERP Headed in 2019? Into the Cloud

By Deb Card

The enterprise resource planning (ERP) software offerings on the market today are powerful and strategic business process management tools.

Categories: Cloud ERP Consulting HR Technology & Delivery Services

Accelerating the RPA Journey

Accelerating the automation journey requires commitment, structure, discipline and a culture that is open to change. Without these, organizations stall.

Categories: Consulting Robotic Process Automation (RPA)

How Cutting-Edge Training and Learning Can Help Transform Your Business

By Jocelyn Hayes

Sometimes businesses miss the importance of investing in their own workforce – the linchpin to making sure transformation succeeds.

Categories: Consulting Organizational Change Management

Briefing Notes – With Client-Focused Culture, Mindtree Prepares For ‘Beyond Digital’

By Mrinal Rai

Mindtree continues its growth trajectory to become a digital transformation leader with a consulting, technology and automation-led approach and a strong customer-centric culture.

Categories: Research

LTI – Taking Steps to Drive Transformational Customer Experiences with IoT

By Manali De Bhaumik

LTI’s internet of things (IoT) journey began in 2013 and has steadily progressed as the company has expanded its program to apply IoT solutions to manufacturing, assets, supply chain, services, facilities and sustainability efforts.

Categories: ISG Provider Lens™ Research

What the American AI Initiative Means to Enterprises

By Ron Exler Blair Hanley Frank

For decades, the U.S. has been the global leader in technology research, development and implementation.

Categories: Research

Why It’s Important to Spread Agile Outside Tech Teams

By Blair Hanley Frank

As enterprises begin their Agile transformation journeys, one of the biggest risks they face is failing to effectively scale Agile and DevOps philosophies and practices outside their technical teams.

Categories: Research

Why Scaling the Agile Mindset is Key to Driving Value

By Blair Hanley Frank

It’s easy for an organization to say it has adopted Agile once software development teams are running according to its precepts.

Categories: Research

Cognizant Pushes Digital Technology, European Expansion with New CEO

By Blair Hanley Frank

The announcement that Cognizant has hired Brian Humphries to serve as its next CEO is a testament to the company’s ambitions to expand globally and grow its digital products.

Categories: Research

Before Making the Leap to Cloud Storage, Consider These Factors

The idea of cheap online storage with no upload fees is enticing, especially when you are comparing it to maintaining underutilized hardware in your own data center.

Categories: Consulting Network Advisory Services

The Fear of Missing Out: How to Get the Most Out of Inter- and Intra-Organization Automation

By Michael Fullwood

How can forward-thinking organizations prepare for a future of automation and uncertainty?

Categories: Business Advisory Services Consulting

Enterprise Automation: The Worst Performing Thing is the Most Important Thing

By Stanton Jones

Companies are stalling out in their automation initiatives, usually once they have automated around 20 processes. In essence, they’re hitting the “RPA wall.”

Categories: Research

How to Accelerate Business Results with an Automation Center of Excellence

By Stanton Jones

In our work with more than 100 companies currently implementing automation programs, we have observed that many of these programs stall once they have automated 10 to 20 processes.

Categories: Research

ISG Index™ : le marché du sourcing dans la zone EMEA progresse de 9% en 2018 sous l’impulsion des projets de transformation numérique

By ISG

Les contrats as-a-service sur toute l’année progressent de 48% pour atteindre 4,9 milliards d’euros

Categories: Articles

How Leaders Can Make the Case for Change

By Stephanie Marcon

Good business leaders know when it’s time to make significant changes at their companies, but it can still be tough to get buy-in from employees who are the ones to make the changes happen.

Categories: Consulting Organizational Change Management

RPA Testing 101: A Beginner’s Guide to Automation Testing

As companies continue to adopt and implement RPA into their organizations, proper testing methods and techniques become even more important to make the transition to RPA as successful as possible.

Categories: Consulting Robotic Process Automation (RPA)