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ISG AI Maturity Index™

Make AI Work Across Your Workforce

A data-driven assessment platform for organizations to rapidly understand how ready their workforce is to adopt AI. 
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Unlock the insights you need to accelerate AI adoption and maximize ROI across the organization.

To truly scale AI, organizations need to understand their real capacity to adopt it. That means knowing which teams are ready, where skills are missing, and where change management is required. This requires bottom-up data from employees, the ability to aggregate it across teams and regions, and clear visibility into where to invest next, not assumptions or anecdotal feedback.​

The AI Maturity Index turns a brief conversational assessment into a clear view of AI proficiency and the human factors shaping AI-enabled work. Employees complete a 15-minute conversational assessment, after which AIM produces a tailored report for the organization. 

Designed to help organizations navigate the complexities of AI transformation, the ISG AI Maturity Index complements our deep expertise in technology adoption and change management, helping you turn ambition into action and insight into results.

How It Works

From chat to clarity in just 15 minutes. The ISG AI Maturity Index transforms a brief conversation into a comprehensive assessment of your organization’s AI readiness. You’ll receive a clear, quantified measurement of your AI proficiency across multiple dimensions. The platform provides a fast, data-driven view of enterprise AI readiness, continuously benchmarking workforce adoption, surfacing gaps and risks, and guiding your governance, L&D and AI strategy.

 

  1. Employees complete a 15-minute conversational AI-led assessment

  2. Receive a customized benchmark report tailored to your organization

  3. Implement your roadmap which outlines the steps to accelerate adoption and ROI

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Benchmarks from 75+ countries.

238,300
Messages analyzed
449,140
Data points collected
79,260
Interview minutes

 

Meet Our Team

Steve Hall

Steve Hall

Chief AI Officer

Steve Hall

Steve Hall

Steve Hall is Chief AI Officer, leading the firm’s work to help clients create an AI strategy, select the right business partners and deliver meaningful value and outcomes. His industry-leading expertise in navigating the complexities of adopting technology at scale is helping both clients and ISG leverage AI to drive value into every aspect of their operations. Steve joined ISG in 2005 and has led ISG Digital Advisory Services, Emerging Technology Services, Global Product Engineering and Application Development & Maintenance. Trained as a software engineer, he serves on the Advisory Board of Consortium for Information & Software Quality (CISQ). He holds a bachelor’s degree in computer science from Regis University.

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Eryn Peters

Eryn Peters

Director - AIM Product & Commercial Strategy

Eryn Peters

Eryn Peters

Eryn Peters is Director - AIM Product & Commercial Strategy at ISG.

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Colleen Sivill

Colleen Sivill

Director

Colleen Sivill

Colleen Sivill

Colleen leads systems integration and organizational transformation initiatives for Enterprise Change. In this role she partners with clients to make purpose driven decisions around change management, communications, and culture challenges that surface during large-scale change. This holistic and integrated approach delivers change for today while simultaneously strengthening an organization’s ability to continuously change – leaving it healthier, more agile, and always improving. 

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