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ISG Digital Case Study Awards

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About ISG Digital Case Study Awards

ISG Digital Case Study Awards is a research program that looks at the objectives and drivers of success with digital transformation. Through the study of standout case studies, it informs ISG Research about the various attributes that lead to digital success. The research is unique in its focus on how enterprises partner with providers.

The methodology to select the standout case studies included the enterprise clients validating each case study, revealing deep insights into factors common across the most successful digital programs. The selection of a case study as a standout is based on the tangible impact of digital transformation on the customer’s business, uniqueness of the provider’s solution, as well as industry-specific and regional attributes.

5 out of 6

standouts focused on customer centricity

3 out of 5

standouts focused on topline revenue

1 out of 2

standouts focused on profitability

4

providers with four or more standouts

16

providers with two or three standouts

19

providers with one standout

Providers with Case Study Standout in 2021

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