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The ISG Index is the authoritative source for marketplace intelligence on the global IT and Business Services Sector. Using our unprecedented data assets, as well as our practitioner-led view into the industry, the Index provides investors, service providers and enterprise technology leaders with the most up-to-date view into key changes in demand, pricing, talent and provider landscapes.

Subscribe to the Index Insider to hear from Stanton Jones, Alex Bakker, Sunder Sarangan and Michael Dornan about what's important each week in the global IT and business services industry.

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Meet Our Team

Stanton Jones

Stanton Jones

Distinguished Analyst

Stanton Jones

Stanton Jones

Stanton helps enterprise technology leaders, IT service providers and buy- and sell-side professionals make sense of the global IT services sector. Stanton's weekly briefing - the Index Insider - is read by thousands of industry stakeholders each week.

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Alex Bakker

Alex Bakker

Distinguished Analyst

Alex Bakker

Alex Bakker

Alex leads the Primary Research Team where he focuses on study design, panel research, and interview based research for ISG. In addition to leading the Primary Research practice at ISG, Alex also serves as the lead analyst on provider pursuit effectiveness, and helps IT service providers understand how they can improve performance in the competitive process. 

 

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Michael Dornan

Michael Dornan

Principal Analyst

Michael Dornan

Michael Dornan

Michael Dornan is a Principal Analyst in Provider Services based in the UK. He is responsible for ISG’s Buyer Behavior research program, helping providers navigate changing market dynamics, identify unmet enterprise demand, and position services and solutions that align to client needs.

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Angela Kreiter

Angela Kreiter

Principal Analyst

Angela Kreiter

Angela Kreiter

Angela Kreiter is a Principal Analyst at ISG.

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Sunder Sarangan

Sunder Sarangan

Executive Director - Provider Services

Sunder Sarangan

Sunder Sarangan

Sunder Sarangan is focused on the success of the provider ecosystem at ISG. He leads various programs and products as part of the leadership team for ISG Research. Additionally, he is responsible for new products that address the specific needs of niche and specialized providers and their market success.

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