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CPQ Connection

Provider Lens

The CPQ process leverages ISG data sources to identify qualified providers

 

HOW IT WORKS

The data used to produce the initial recommendation long list, is a combination of data that is collected to create the ISG Provider Lens quadrant and archetype reports and proprietary ISG data assets (such as the Contract KnowledgeBase, Voice of the Customer (VOC) survey data, Advisory Awareness Survey data, ISG Quarterly Index, etc. The CPQ process is intendend to follow three phases, outlined on the right. 
PRIMARY QUESTION 1

Who has the capabilities to deliver for my client?

Data Sources: 

  • ISG Provider Lens research studies

  • Analyst & Advisory briefings 

  • ISG advisory experience and peer insights

PRIMARY QUESTION 2

How often and where have they delivered similar services?

Data Sources: 

  • ISG Contract KnowledgeBase 
  • ISG Research tracks more than 190,000 contracts signed between enterprises and service providers 
PRIMARY QUESTION 3

How well have they performed when delivering similar services?

Data Sources: 

  • Case Study Research & Awards
  • ISG Paragon Awards
Learn More

ISG Research has rich data to support longlisting and shortlisting discussions with enterprise clients. 

ISG Research tracks more than 2,000 providers across multiple service lines. 

No one knows the provider market as well as ISG. 
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