ISG - A leading global technology research and advisory firm

Imagine your future

ISG is a leading global technology research and advisory firm committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.

ISG events

March 9, 2020 Future Workplace Summit US 2020 New York / NY

Join us at the ISG Future Workplace Summit to explore how to leverage technology to redesign your workplace and workforce in a way that makes you competitive in the digital age.

upcoming event

Webinars 13 - 13 December 2019

Upcoming and recorded/on-demand ISG Webinars

Digital Innovation Tour U.S. 2020 21 - 23 January 2020

Join ISG at the Digital Innovation Tour U.S. 2020

upcoming event

Sydney 2020 ISG Paragon Awards™ APAC 25 - 25 March 2020

The ISG Paragon Awards™ recognize and reward the achievements of industry leaders across seven categories and seek to highlight the innovative approaches and behaviors that drive success.

upcoming event

Pasadena Customer & User Experience Summit US 2020 30 - 31 March 2020

Join ISG at the Customer & User Experience Summit US 2020

upcoming event

Philadelphia Healthcare & Life Sciences Summit US 2020 7 - 7 April 2020

Join ISG at the Healthcare & Life Sciences Summit US 2020

upcoming event

Chicago Smart Manufacturing Summit US 2020 20 - 21 April 2020

Join ISG at the Smart Manufacturing Summit US 2020

upcoming event

ISG Research

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Learn more

Latest from ISG

Metrics That Matter – Measuring Performance Along The Automation Journey

Companies that regularly measure automation outcomes realize better business results in areas such as cost savings, data accuracy, compliance and customer experience.

Enterprise Automation Capability Improves, but RPA Wall Still Looms

ISG continues to see growing interest from enterprises in all types of automation, not just robotic process automation (RPA), software bots that automate repetitive and rules-based tasks.

Unisys Leverages Emerging Technologies and Analytics to Measure Workplace Support Experience

Unisys continues to offer strong digital workplace services, building on its long heritage with innovations in field services, IT service desk and device management.

ISG Consulting

ISG helps private and public sector organizations transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning.

Learn more

Latest from ISG

How Managers Can Play a Key Role in Communicating Change

We’re living in an age of rapid, constant business change. Companies are either rushing ahead with new technology to beat competitors or playing catch up as fast as they can.

Top 10 Reasons You Should Outsource Some Training and Its Development

As many companies look to shrink and stabilize their budgets, they may overlook an easy way to save money and still maintain effectiveness in the critical area of training.

ISG Smartalks™ Podcast Episode 9: Blockchain – Disrupter or Distracter?

Will blockchain transform the world as we know it?

ISG Managed Services

Successfully managing complex services contracts and relationships is in the day-to-day details, distracting clients from addressing the more strategic activities needed to run their business. ISG Managed Services establishes the proper controls, tools and processes to consistently govern third-party agreements. Our unique, intelligent and holistic view of the multi-supplier environment focuses on actionable insights and value-centric analytics necessary for operational excellence. ISG’s objective is to help our clients improve their maturity operating level to be best in class.

Learn more

Latest from ISG

Solving the Managed Services Governance Conundrum

Most enterprises talk about contract governance and relationship management, but few devote the proper time and resources to perform it well.

Conducting a Successful Security Risk Assessment

Information security threats continually evolve, and defenses against them must evolve as well.

Your Application Development and Maintenance (ADM) Contracts Deserve Closer Scrutiny

Enterprises today allocate significant IT budgets to build applications, enhance existing application code and maintain or support them over their lifetimes.