ISG - A leading global technology research and advisory firm

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ISG is a leading global technology research and advisory firm committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.

ISG events

March 9, 2020 Future Workplace Summit US 2020 New York / NY

Join us at the ISG Future Workplace Summit to explore how to leverage technology to redesign your workplace and workforce in a way that makes you competitive in the digital age.

upcoming event

Webinars 5 - 5 February 2020

Upcoming and recorded/on-demand ISG Webinars

Sydney 2020 ISG Paragon Awards™ APAC 25 - 25 March 2020

The ISG Paragon Awards™ recognize and reward the achievements of industry leaders across seven categories and seek to highlight the innovative approaches and behaviors that drive success.

upcoming event

Pasadena Xperience Summit US 2020 30 - 31 March 2020

The second ISG Xperience Summit shifts the focus off declining business models and explores how companies can employ innovative techniques and emerging technologies to harness the exciting possibilities of digital disruption.

upcoming event

Philadelphia Healthcare & Life Sciences Summit US 2020 7 - 7 April 2020

Join ISG at the Healthcare & Life Sciences Summit US 2020

upcoming event

Chicago Smart Manufacturing Summit US 2020 20 - 21 April 2020

Join ISG at the Smart Manufacturing Summit US 2020

upcoming event

London Future Workplace Summit UK 2020 5 - 6 May 2020

Join us at the ISG Future Workplace Summit to explore how to leverage technology to redesign your workplace and workforce in a way that makes you competitive in the digital age.

upcoming event

ISG Research

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

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Latest from ISG

Sitel Group: Using Speech and Text Analytics to Unlock Valuable Insights

Sitel Group’s contact center analytics solution called Sitel Insights provides real-time analytics and insights to help agents deliver improved customer experiences and drive better business outcomes.

Global sourcing slows in Q4 from record Q3 highs, but digital demand remains robust

Perspective matters. I reminded myself of that last quarter when I saw some spectacular performances in the global sourcing market that I knew would be hard to beat.

Touring DXC’s Digital Transformation Center in New Orleans

I toured DXC’s Digital Transformation Center (DTC) in New Orleans to take a look at DXC’s next generation of innovation and development.

ISG Consulting

ISG helps private and public sector organizations transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning.

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Latest from ISG

Agile Transformation: The Five Steps To Building an Agile Delivery Model

Much has been written about the business benefits of being an agile organization. Becoming agile encompasses much more than just technology.

Now Is the Time: Upgrade to Automation Anywhere v11 Today

The Automation Anywhere Enterprise (AAE) platform is a critical tool many organizations use to support their automation programs and overall effectiveness.

What Do Next-gen Storage Services Look Like?

A true digital transformation is a matter of orchestrating multiple moving parts, with no single component transforming in isolation.

Third Party Management

Successfully managing complex services contracts and relationships is in the day-to-day details, distracting clients from addressing the more strategic activities needed to run their business. ISG GovernX® establishes the proper controls, tools and processes to consistently govern third-party agreements. Our unique, intelligent and holistic view of the multi-supplier environment focuses on actionable insights and value-centric analytics necessary for operational excellence. ISG’s objective is to help our clients improve their maturity operating level to be best in class.

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Latest from ISG

Boosting Agility in Your IT Portfolio Management Process

For most IT organizations, portfolio management is the process of vetting and prioritizing the myriad programs and projects that make up the organization’s wish list of work to be done.

Solving the Managed Services Governance Conundrum

Most enterprises talk about contract governance and relationship management, but few devote the proper time and resources to perform it well.

Conducting a Successful Security Risk Assessment

Information security threats continually evolve, and defenses against them must evolve as well.