Training and Learning Enablement
Navigating Major Shifts in Learning and Development
Ten Reasons to Consider Outsourcing Training
As many companies look to shrink and stabilize their budgets, they may overlook an easy way to save money and still maintain effectiveness in the critical area of training. It’s imperative to have a good training staff at your organization, but you also want to make sure you don’t have more full-time positions than required as training needs ebb and flow. A relatively new way to handle this involves managed services that support training design, development and deployment.
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Levering the cost of technology
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Realizing training is not core to your business
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Generating revenue
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Mitigating risk
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Improving scalability
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Leveraging channel relationships
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Boosting speed to market
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Increasing geographic reach
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Improving access to talent
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Reducing costs
Client Stories
Meet Our Team
Meredith Bilow
Director
Meredith Bilow
Meredith is a consulting professional that brings an expertise in organizational change management (OCM) disciplines, multiple industries, and many types of transformational change. Her goal is to accelerate adoption rates and get the most out of the investment you are making in your people. Meredith listens to clients, resulting in the identification and delivery of the most valuable stakeholder management, communications and training activities.
Mark Deans
Director
Mark Deans
Mark Deans is a seasoned executive with deep expertise in enterprise systems and business operations. Known for his strategic leadership and ability to drive transformative outcomes. Mark has been successful across complex business environments. As a member of ISG’s Enterprise Change team, Mark plays a critical role in aligning operational execution with enterprise strategy.
Mark’s leadership style is marked by clarity, collaboration, and a strong focus on results. He excels in cross-functional environments, fostering innovation and building high-performing teams that deliver measurable impact. His ability to translate vision into action—combined with a people-first approach—makes him a trusted leader in both strategic transformation and day-to-day operations.
Whether enabling digital initiatives, mentoring emerging leaders, or navigating change, Mark remains committed to excellence, continuous improvement, and delivering value across the organization.
Chase Hawkins
Partner
Chase Hawkins
Chase Hawkins is a partner at ISG with deep experience in training, business transformation and organizational change management (OCM) across more than 250 projects. His specializations include OCM, alignment optimization, communications, client/provider relationship management and customer experience, and end-user training (EUT), plus training as a service (TaaS) strategy and execution, with success in both sales and delivery. He currently runs ISG OCM direct sales, as well as ISG’s global OCM partnerships with other providers, systems integrators and software companies. He has a bachelor’s degree in business administration from the University of Georgia and has won numerous professional awards.
Contact the Training & Learning Enablement Team
