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Posts by Alex Bakker

Alex Bakker

About the Author

Alex leads the Primary Research Team where he focuses on study design, panel research, and interview based research for ISG. In addition to leading the Primary Research practice at ISG, Alex also serves as the lead analyst on provider pursuit effectiveness, and helps IT service providers understand how they can improve performance in the competitive process.

Index Insider | Going Faster Means Going Somewhere

Index Insider | Scope, Shape and Strategy: AI’s Impact on Deal Structures in 2026

Index Insider: Time Isn’t Money Anymore

Index Insider: AI Transformation Is Going Great, for Cybercriminals

Index Insider: Your AI Pilot Needs a Staffing Plan

Index Insider: AI, Managed Services and the Backlog Paradox

Index Insider: The Second-Best Time to Modernize Is Now

Index Insider: Technology Adoption Isn’t About the Technology

Index Insider: The Value of AI Is in Using the Tools, Not Having Them