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Posts by David Schmidt

David Schmidt

About the Author

David Schmidt is a Principal Consultant at ISG with more than 25 years of experience in information technology advisory services. He helps clients achieve transformational value through market intelligence and delivery support across sourcing, transitions, benchmarking, cost optimization, performance management, governance, and program and project management, with deep expertise in service level agreement design and operational performance management.

The Enterprise Is Still in the Multi-Provider Incident Path