Posts by Michael Dornan
Filter Articles By:
-OR-
Industries
- View All Industries
- Banking & Financial Services (34)
- Chemicals (1)
- Consumer Packaged Goods (5)
- Energy and Utilities (15)
- Healthcare (20)
- Healthcare (7)
- Higher Education (5)
- Insurance (10)
- Insurance (4)
- Life Sciences (13)
- Manufacturing (48)
- Manufacturing (2)
- Media (6)
- Technology (12)
- Technology and Communications (6)
- Oil and Gas (6)
- Private Equity (2)
- Public Sector (15)
- Retail (7)
- Retail (4)
- Travel (11)
- Transportation and Hospitality (11)
Advisory
- View All Advisory
- Artificial intelligence (102)
- Benchmarking (21)
- Business Process Transformation (6)
- Cloud (73)
- Contact Center (25)
- Cost Optimization (19)
- Cybersecurity (83)
- Data & Analytics Transformation (21)
- Digital Engineering (18)
- Experience Assessment (8)
- Future of Work (23)
- Global Capability Center (15)
- HR Technology and Delivery Services (21)
- M&A (23)
- Network Advisory & Select (28)
- Operating Model (15)
- Organizational Change Management (39)
- SAP (10)
- Software Advisory Services (20)
- Sourcing (77)
- Training (16)
About the Author
Michael Dornan is a Principal Analyst in Provider Services based in the UK. He is responsible for ISG’s Buyer Behavior research program, helping providers navigate changing market dynamics, identify unmet enterprise demand, and position services and solutions that align to client needs.