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Posts by Paul Reynolds

Paul Reynolds

About the Author

Partner and Chief Research Officer

Paul Reynolds leads Momentum, a division of ISG that provides research services to help service providers better target, win and retain business. Paul has 25 years of market research experience with specific expertise in methodology development, data analytics and research process design. Having found many service providers’ Advisor Relations functions to lack appropriate analytics, Paul is working to develop innovative new approaches that allow for data-driven programs based on the unique needs of each client. His approach benefits Advisor Relations, go-to-market functions, sales, strategy, marketing, and market/competitive intelligence teams.

Index Insider | You Can’t Be a Managed Service Provider If You Can’t Measure

Index Insider: Personal Connection Matters When It Comes to Deals

Airport Trends: Outsourcing and Tech Innovations

Reinventing Bank Branches of the Future