Posts by Stanton Jones

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Stanton helps enterprise technology leaders, IT service providers and buy- and sell-side professionals make sense of the global IT services sector. Stanton's weekly briefing - the Index Insider - is read by thousands of industry stakeholders each week.

Index Insider | Why Enterprises Keep Signing Longer Deals

Index Insider | 3Q26 ISG Index Recap

Index Insider | Market Signals to Watch for in the 3Q26 ISG Index Call

Index Insider | What’s Your AI Archetype?

Index Insider | Will Local AI Models Change Who Owns the Risk?

Index Insider | AI Value Is Everywhere Except for in the Outcomes

Index Insider | AI Savings Commitments Are Only the Beginning

Index Insider | The Long and Short of Managed Services Deals

Index Insider | The War for Enterprise Wallet Share

Index Insider | 1H26 ISG Index Recap

Index Insider | Market Signals to Watch Ahead of the 2Q26 ISG Index Call

Index Insider: The State of BPO in 2026

Index Insider: What Will Happen When the AI Spending Wave Hits the AI Token Wall?

Index Insider: AI, Demand Uncertainty and the Headcount Question

Index Insider: The Incumbents’ Disadvantage?

Index Insider: The BPO Comeback Has an AI Governance Problem

Index Insider: Is AI a Headwind or Tailwind for IT Services?

Index Insider: 1Q26 ISG Index Recap

Index Insider: Market Signals to Watch Ahead of the 1Q26 ISG Index Call

Index Insider: Rising H-1B Wage Floors Could Reshape Hiring Economics

Index Insider: Only 15% of SAP Migrations Are on Time and on Budget

The Economics of H-1B Are Quickly Changing

Index Insider: Do More, Use Less: The New BPO Mandate

Index Insider: Technology Supply Chain and Cyber Risk Amid Middle East Instability

Index Insider: Revenue Up, Headcount Flat: Is the Great Decoupling Finally Here?

Index Insider: Will AI Help BPO Bounce Back in 2026?

Index Insider: AI’s Payoff After an SAP Migration Will Depend on More Than Just ERP

Index Insider: Why 2026 Is Becoming a Dumbbell Market for Providers

Index Insider: Duration Inflation, Part 2: Longer Deals Means TCV is on the Rise

Index Insider: 4Q and Full Year 2025 ISG Index Recap

Coforge–Encora: A $2.3B Bet on Engineering-Led AI Services

Index Insider: 2026 Provider Ecosystem - The Shifts That Will Matter Most

Index Insider: 2026 Predictions: AI at the Core of Enterprise Transformation

Index Insider: AI’s Biggest Lesson Learned So Far – Data Quality Is Critical

Index Insider: Has the IT Services Sector Reached Its Peak Headcount?

Index Insider: AI Isn’t the Only Reason Providers Are Feeling Pricing Pressure

Index Insider: From Cost to Capability - Engineering Is Scaling Up

Index Insider: Managed Services Growing in the Americas, Softening in EMEA

Index Insider: 3Q25 ISG Index Recap

Index Insider: Market Signals to Watch Ahead of the 3Q25 Index Call

Index Insider: Why AI’s Strongest Results Aren’t Showing Up on the P&L (Yet)

Index Insider: Everyone Has a Pilot and a Copilot, but Only Some Are Taking Off

Index Insider: Why AI Needs a Data Tower, and What It Means for the Sector

Index Insider: IT Services Hiring Still in Neutral

Index Insider: GCC Leaders in India Lean Into Ecosystem Partnerships

Index Insider: Duration Inflation - What’s Behind Longer IT Services Deals?

Index Insider: The Industry Divide in Large-Deal Momentum

Index Insider: BFSI Sees Growth in 1H25, But Caution Creeps In

Index Insider: AI Lifts Cloud, But Macro Uncertainty Tempers Growth

Index Insider: Caution Reigns, But Big Deals and AI Roll On

Index Insider: The Subtle Tug-of-War Inside Global Capability Centers

Index Insider: How Often Incumbent Providers Win—and Lose—Mega Deals

Index Insider: Hiring Slows Sharply in 1Q25 as Uncertainty Lingers

Index Insider: Before the Big One: What Comes Before a $100M+ Contract

Index Insider: What Uncertainty Is Doing to Discretionary Spending

Index Insider: What Does Global Business Uncertainty Mean for GCC Sector?

Index Insider: What’s Next for Tariffs, Industries & Apps

Index Insider: Solid Q1, but Uncertainty Ahead

Index Insider: 1Q25 ISG Index Preview

Index Insider: Are GCCs and IT Services Colleagues or Competitors?

Index Insider: How Will Tariffs Impact IT Services Spending in 2025?

Index Insider: IT Services in EMEA - Solid 2024, Uncertain 2025

Index Insider: Headcount Growth Continues, but Caution Remains

Index Insider: IaaS Growth Is (Usually) Good News for IT Services

Index Insider: $3 Billion of Mega Award ACV Up for Renewal in 2025

Index Insider: Mega Award TCV Up Double Digits in 2024

Index Insider: Managed Services Was Flat in 2024, but Stronger Growth Is Ahead

Index Insider: 2025 Will See Stronger Growth, But Caution Remains

Index Insider: 8 Implications for the IT and Business Services Industry in 2025

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