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Posts by Sunder Sarangan

Sunder Sarangan

About the Author

Sunder Sarangan is focused on the success of the provider ecosystem at ISG. He leads various programs and products as part of the leadership team for ISG Research. Additionally, he is responsible for new products that address the specific needs of niche and specialized providers and their market success.

Index Insider: AI, Demand Uncertainty and the Headcount Question

Index Insider: Do More, Use Less: The New BPO Mandate

Index Insider: Revenue Up, Headcount Flat: Is the Great Decoupling Finally Here?

Index Insider: Has the IT Services Sector Reached Its Peak Headcount?

Index Insider: IT Services Hiring Still in Neutral

Index Insider: The Industry Divide in Large-Deal Momentum

Index Insider: The Subtle Tug-of-War Inside Global Capability Centers

Index Insider: How Often Incumbent Providers Win—and Lose—Mega Deals

Index Insider: Hiring Slows Sharply in 1Q25 as Uncertainty Lingers

Index Insider: Small Signals from the Biggest of Deals

Index Insider: $3 Billion of Mega Award ACV Up for Renewal in 2025

Index Insider: Mega Award TCV Up Double Digits in 2024

Index Insider: 8 Implications for the IT and Business Services Industry in 2025