Mr. Lewis is a Director in the ISG Manufacturing Industry Vertical organization. Mr. Lewis’ primary responsibilities include: client relationship management, business development, oversight of strategic sourcing engagements and service provider relationships. He has spent 29 years in Information Technology and his credentials include experience in outsourcing account management and service delivery management, as well as experience in working with clients in defining outsourcing strategies, performing operational and financial assessments, leading large-scale Information Technology and Business Process engagements, and managing transitions. He has been involved in outsourcing transaction and transitions as well as account operations both as a customer and as service provider. In addition, he has expertise in relationship management, governance models and performance management.