As we come closer to the end of an extraordinary year, we need only look around us to see the massive disruption it has brought to the workplace. Even before the global COVID-19 pandemic hit, enterprises were making progress on a journey toward enabling a digital workplace. The pandemic has accelerated these moves, and organizations are undertaking many transformation initiatives that otherwise may not have happened for some time. For that reason, many of the workplace trends we predicted at the start of 2020, before the spread of the pandemic, have in fact materialized.
As we consider the evolution of work and the highly anticipated new future, we expect the following trends to shape the workplace in 2021 and the coming years.
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