Posts by Dale Hearn
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Industries
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- Banking & Financial Services (34)
- Chemicals (1)
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- Healthcare (7)
- Higher Education (5)
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- Insurance (4)
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- Manufacturing (48)
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Advisory
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- Artificial intelligence (102)
- Benchmarking (21)
- Business Process Transformation (6)
- Cloud (73)
- Contact Center (25)
- Cost Optimization (19)
- Cybersecurity (83)
- Data & Analytics Transformation (21)
- Digital Engineering (18)
- Experience Assessment (8)
- Future of Work (23)
- Global Capability Center (15)
- HR Technology and Delivery Services (21)
- M&A (23)
- Network Advisory & Select (28)
- Operating Model (15)
- Organizational Change Management (39)
- SAP (10)
- Software Advisory Services (20)
- Sourcing (77)
- Training (16)
About the Author
Over the past decade with ISG, Dale has shared with clients his expertise in corporate finance, strategic planning and technical operations, including scope-of-work and service-level agreements. He is extremely proficient in contract negotiations. His IT experience covers mainframe, data centers, systems integration, midrange servers, managed network services, end-user computing and help desk. He has helped complete acquisitions by coordinating tax, legal, finance, accounting and senior management teams. His clients benefit from his market intelligence insights in the IT industry and identification of strategic service providers. Dale has an MBA with a concentration in finance.