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Posts by Stanton Jones

Stanton Jones

About the Author

Stanton helps enterprise technology leaders, IT service providers and buy- and sell-side professionals make sense of the global IT services sector. Stanton's weekly briefing - the Index Insider - is read by thousands of industry stakeholders each week.

Index Insider | 1H26 ISG Index Recap

Index Insider | Market Signals to Watch Ahead of the 2Q26 ISG Index Call

Index Insider: The State of BPO in 2026

Index Insider: What Will Happen When the AI Spending Wave Hits the AI Token Wall?

Index Insider: AI, Demand Uncertainty and the Headcount Question

Index Insider: The Incumbents’ Disadvantage?

Index Insider: The BPO Comeback Has an AI Governance Problem

Index Insider: Is AI a Headwind or Tailwind for IT Services?

Index Insider: 1Q26 ISG Index Recap