Engaging Service Providers in the Culture of Agility

As we look to enable an agile enterprise and drive velocity and flexibility into our delivery, how we engage, contract and work with service providers is changing. What modern sourcing and delivery models are being used with service providers to drive agility, product-aligned delivery, and customer-centricity? What are the common best practices of organizations in how to manage third party agile project teams? How do we use and manage service providers in a DevOps model? How do our performance frameworks change to manage service providers in an age of agility? Hear insights from Ola Chowning, Partner – Enterprise Agility, Americas at ISG, presented at the 2020 ISG SourceIT.