Tune in as guests Anay Nawathe and Rob Brindley chat with John and John about sustainable IT. We can't avoid the fact that IT leaves a mark on the environment, one made deeper by pandemic-driven innovation and rapid adoption of digital tech.
What are the challenges organizations are facing in this area? What the steps can you take today to minimize the impact of your transformation efforts? This isn’t a topic exclusive to executives – change is additive, and everyone has a role to play.
Watch new episodes of John and John live at 10 am ET every other Thursday on our corporate LinkedIn page!
What are the challenges organizations are facing in this area? What the steps can you take today to minimize the impact of your transformation efforts? This isn’t a topic exclusive to executives – change is additive, and everyone has a role to play.
Watch new episodes of John and John live at 10 am ET every other Thursday on our corporate LinkedIn page!
About the authors
John Boccuzzi Jr.
John Boccuzzi, Jr. is Partner and Chief Sales Officer, ISG Research, which is the community that brings together buyers and sellers of digital services and technologies, leveraging ISG’s data and market insights.
John runs a dynamic team of professionals that work closely with Service providers to understand their needs and create solutions to drive success. A recognized speaker, blogger and TEDx speaker, John is a passionate thought leader in the area of Customer Experience. In 2018 John’s TEDx talk “I was Seduced by Exceptional Customer Service” was the most popular CX video of year by Omoto. John prides himself on focusing on the client’s needs and then developing unique solutions that will set an organization on the correct path.
John runs a dynamic team of professionals that work closely with Service providers to understand their needs and create solutions to drive success. A recognized speaker, blogger and TEDx speaker, John is a passionate thought leader in the area of Customer Experience. In 2018 John’s TEDx talk “I was Seduced by Exceptional Customer Service” was the most popular CX video of year by Omoto. John prides himself on focusing on the client’s needs and then developing unique solutions that will set an organization on the correct path.
Anay Nawathe
Anay Nawathe is a Principal Consultant within ISG’s Digital Strategy and Solutions group focused on understanding organizations’ business needs and providing them with well-informed technology solutions. Anay has a passion for emerging technologies and experience working in a broad range of business and technical roles. Through his diverse work experiences, Anay has developed the business mindset, technical acumen, and communications skills necessary to enable clients to effectively utilize digital solutions and innovate in their organizations.
Rob Brindley
Rob leads ISG’s Media and Communications team, managing client relationships, developing business and overseeing strategic sourcing engagements. Rob works with clients to develop and implement business process re-engineering, improve service delivery and customer relationship management (CRM), create and implement applications development projects and transition employees and operations to external service providers. A highly knowledgeable ADM and infrastructure professional with more than 30 years of experience, Rob excels in project, program and supply chain management. Rob recently led a transaction effort for a US-based multi-tower engagement in which he helped the company assess its strategy, develop an RFP, manage contract negotiations and transition and establish sourcing management and governance. Rob has been published in Pulse, ComputerWorld, InfoWorld, magazines and contributed to the recent publication of the book Service Automation Robots and the Future of Work.
