ISG developed and supported a manufacturing company’s GBS strategy by providing expertise on tool selection and automation opportunities.
A preferred supplier list did not exist, leading to a very high supplier count. Master data was not consolidated, hindering corporate-wide visibility. The company engaged ISG to not only help design a global business services (GBS) strategy to centralize indirect spend, but also to help select a tool to enable the set-up of the GBS services.
Imagining IT Differently
ISG facilitated a request for proposals (RFP) process to select a procure-to-pay technology solution. The RFP also included selecting the service provider to implement the tool and the associated services via a GBS organization.
ISG identified and helped implement specific RPA initiatives to integrate across 100 ERP instances and tools across the company’s enterprise.
Future Made Possible
- The company obtained potential savings ranging from three to seven percent.
- It identified over 100 ERP instances and tools with opportunities to integrate and implement RPA.
- It benefited from ISG’s RPA expertise throughout the implementation process.