An organizational change management (OCM) initiative helps a major government health and safety agency prepare users across more than 50 locations for changes to daily supply-chain operations.
![Button-CS-Opportunity Opportunity](/images/default-source/default-album/button-cs-opportunity.png)
Opportunity
A key U.S. agency charged with protecting Americans from health and security threats needed to implement one unified nationwide network for a large healthcare supply-chain IT project. The many individual government entities involved had disparate systems and required a better understanding of—and preparation for—the changes, to promote adoption by 45,000 employees and providers.
![Button-CS-Imagining Imagining IT Differently](/images/default-source/default-album/button-cs-imagining.png?sfvrsn=4299e431_0)
Imagining IT Differently
Consultants worked side-by-side with key influencers to achieve executive alignment and sponsorship for the common vision and business goals, build a change network, facilitate a super user program and a site-readiness program, articulate business impacts, and create a comprehensive training program to address new processes, roles and system functionality.
![Button-CS-Future Button-CS-Future](/images/default-source/default-album/button-cs-future33d58f95f6446a14bdc7ff0000f6f5b0.png?sfvrsn=88f8e531_0)
Future Made Possible
- A new unified system, processes and roles
- The elimination of a highly complex funds-management process, redundant infrastructure and systems, and associated overhead
- Almost $500 million in lowered costs on a one-time basis and additional tens of millions of dollars annually
- Enhanced data and inventory visibility
- Improved internal controls, including better forecasting models
- A renewed focus on public health