A revamped IT sourcing strategy reduces costs and risk, boosting service agility and quality.
Imagining IT Differently
Future Made Possible
- The client realized savings of £200 million in GBP over five years.
- The new delivery model reduced reliance on high-cost contractors, diverted more work to strategic external partners and realized significant IT service synergies through improved interfaces in the software lifecycle.
- The commercial models were designed to drive desired behaviors and select best-of-breed service providers.
- Service transitions were based on payment milestones and incorporated robust acceptance criteria and penalties for service providers associated with delays or failures.