Latest Consulting articles from ISG
When properly explained and launched with employee involvement, automation can greatly benefit both employees and the companies they work for.
Becoming more customer-centric today means becoming more digitally savvy, which – for most large enterprises – is like turning a giant ship in the middle of an ocean voyage.
Categories: Consulting Renegotiations
ISG helps HR organizations select SaaS platforms and design the support model to helps them achieve their goals.
Digital transformation is taking on new meaning as it becomes more tactical and relevant to specific lines of business across the enterprise.
Categories: Consulting Financial Analysis
The certainty we once associated with globalization has suddenly come into question.
Categories: Business Advisory Services Consulting
The benefits of data analytics are undisputed, and the CFO’s role in applying data analytics to enterprise-wide strategic decisions is growing.
Just like their counterparts in the private sector, public and semi-public sector organizations bear the competing responsibilities of serving their stakeholders while providing valuable and measurable results in a cost-effective manner.
As emerging technologies drive changes in HR service delivery, many companies are re-examining their mix of automation and internal and external services.
Although employee training is a key component of any major change initiative, enterprises often struggle to measure the return on investment (ROI) for change-project training.
In recent years, ISG Research shows outsourcing contracts have consistently gotten smaller in value and shorter in duration.
Categories: Consulting Operations Benchmarking