Latest Consulting articles from ISG

IT Automation: The Key to Success is Managing the Change

By Tim Jones

More and more companies are automating their IT workflow with self-help and self-healing tools and executing strategies that increase efficiency, decrease operating costs and improve service performance.

Categories: Consulting

The Microsoft Enterprise Agreement: Is it Dynamic Enough for Today’s Enterprises?

​Since the advent of Microsoft Online Services commercial offering, one of the benefits marketed by the software giant was an improvement in the way customers could pay for the service.

Categories: Consulting Software Advisory Services

Software Audits: Rules of Engagement

By Megan Walling

Did you know most major software publishers actually have revenue targets directly tied to auditing their own customers?

Categories: Consulting Software Advisory Services

The Titan Games: Alight Acquires NGA Human Resources

By Julie Fernandez

After more than a decade of speculation about the future for U.K.-based HR provider NGA Human Resources, acquisition by U.S.-based HR provider Alight Solutions is imminent sometime this fall.

Categories: Consulting HR Technology & Delivery Services

Industry 4.0: Bridging the Gap between Information Technology and Operational Technology

By Mike Harmon Meredith Bilow

As the manufacturing industry continues to embrace the concept of the digital factory, companies are beginning to look at the lessons learned from Industry 4.0 as a way to gain efficiencies, digitize operations and differentiate themselves.

Categories: Consulting Manufacturing Organizational Change Management

The Calculus of Adding New Office 365 Functionality

By Louis Pellegrino

If you are like most large Microsoft customers, you have either started or completed your journey to the Office 365 platform.

Categories: Consulting Software Advisory Services

Weckruf aus Fernost: Plattform-Ökosysteme in der Versicherungswirtschaft

By Johanna von Geyr

Versicherer in Deutschland investieren massiv in Ökosysteme und Plattformlösungen. Doch haben die meisten Initiativen noch immer Experimentalcharakter.

Categories: Consulting Insurance

Don’t Forget Your Stakeholders: Why to Include Those Who’ll Benefit from Change

By Stephanie Marcon

With the rapid advancement of business technology, many companies are in flux as they try to get ahead in their industries.

Categories: Consulting Organizational Change Management

Midyear Review: 2019 - The Storm that Never Came

By Todd D. Lavieri

Now, here we are at midyear. U.S. interest rates have been cut slightly and are likely to stay flat over the next several quarters.

Categories: Consulting

Benchmarking: The Key to Creating an Efficient Security Operations Center (SOC)

By Pierre Puyraveau

In recent years, security has become a top priority for businesses as they face an increase in frequency and severity of cyberattacks.

Categories: Consulting

How Vulnerable Is Your Manufacturing Line?

By Greg Piazza

Nothing strikes fear into the hearts of production line managers more quickly than having a production line brought down.

Categories: Consulting Manufacturing

Mobile Health: Are You Ready for the Future of Healthcare?

By Xavier Santhosh Babu

Successful digital transformation is not about converting existing processes or individual technology components from analog to digital.

Categories: Consulting Healthcare

The Case for an HR Technology CoE

By Kelly Will

By establishing an HR Technology CoE organizations will be able to unlock the full capabilities of their HR technology investments and reinforce HR’s role as a strategic partner to the business.

Categories: Consulting HR Technology & Delivery Services

It’s the People, People – Don’t Overlook the Human Element of Digital Transformation

By Tammie Pinkston

In our work and in our personal lives, we constantly deal with change. Believe it or not, people will always react to any change with some degree of fear or resistance.

Categories: Consulting Organizational Change Management

“Automation First” Increases Cash Flow

By Rich Hoover

One principle most business leaders have learned to embrace is the principle of proving a positive net present value (NPV) or a strong internal rate of return (IRR) for capital investment decisions and projects.

Categories: Consulting Robotic Process Automation (RPA)

Culture Change and the Behaviors that Drive It

By Ola Chowning

Culture change is hard to define, hard to measure and, therefore, hard to do.

Categories: Consulting Organizational Change Management

Dewey Defeats Truman: RPA is Dead

Recent headlines proclaiming “RPA is dead” should remind us of that famously incorrect headline we learned about in grade school, "Dewey Defeats Truman.”

Categories: Consulting Robotic Process Automation (RPA)

Predictions for the Digital Workplace of the Future

By Scott Furlong

Let me ask you: what is your organization doing to investigate and prepare for the day after tomorrow?

Categories: Business Advisory Services Consulting

Microsoft’s Transition from Premiere Support to Unified Support. Ouch!

By Louis Pellegrino

Over the past three years, Microsoft has been stealthily transitioning its product support model from its legacy Premiere Support to a new “modern” support model called Unified Support.

Categories: Consulting Software Advisory Services

Replacing Your ERP: Five Steps to Success

By Deb Card

Enterprise resource planning (ERP) systems — the business management tools that allow businesses to collect, manage and interpret their data — are struggling to keep up with the speed of change.

Categories: Cloud ERP Consulting HR Technology & Delivery Services