Latest Consulting articles from ISG
What really happens with the fabled friendship between the lion and the mouse is anyone’s guess, but last week’s announcement that payroll behemoth ADP has acquired Celergo may give us a chance to see.
Categories: Consulting HR Technology & Delivery Services
While some people have been automating business processes for years, the emergence of robotic process automation (RPA) has ushered in a whole new era.
Over the past half-decade, companies in manufacturing-related industries have begun to tap the potential of the digital factory value chain
A data-driven AML program that leverages RPA creates a foundation for successful risk-based approach toward determining AML risk that satisfies regulatory compliance concerns.
It’s a fair bet your employees and end-customers have information coming at them from all angles all hours of the day.
Picture this: you’ve installed robotic process automation (RPA) software, you’ve trained your people, the pipeline is full and now it’s time to start automating.
Successfully transitioning services from an in-house team to a managed services provider or from an existing service provider to a new provider is much more than simply handing work from one group to another.
Artificial intelligence (AI) stands out as an especially transformational technology of our digital age
ISG Research conducted a survey of 549 European business leaders to assess their adoption of robotic process automation (RPA) technology and services.
Let’s say you are the proud owner of a super-efficient robotic process automation (RPA) bot built for a process using your web-based customer-relationship management (CRM) application.
Both public and private organizations in Canada want to know how they are doing relative to other organizations, especially in terms of robotic and intelligent process automation.
Planned changes at Microsoft may require customers to face upgrades for which they are not completely ready.