Latest Consulting articles from ISG

How’s Your RPA Journey Going?

ISG joined SSON’s 4-day World Series Virtual Event to present the importance of annual RPA checkups to optimize your Center of Excellence.

Categories: Consulting Robotic Process Automation (RPA)

A New Way to Look at RPA

By Stanton Jones

One of the most common questions we hear from enterprises today: How does my RPA program compare to my peers?

Categories: Consulting Research Robotic Process Automation (RPA)

The Good Fortune RPA Can Bring to Banking

By Steve Holbrook

Banks that embrace new digital technologies are beginning to reshape the banking industry.

Categories: Banking Consulting Financial Services Industries Robotic Process Automation (RPA)

Achieving the Future of Training and Continuous Learning

A growing American dairy company receives a cutting-edge learning strategy and training program to bring modern software and processes to its team members at farms and organic processing plants.

Categories: Consulting Consumer Goods HR Technology & Delivery Services Industries Manufacturing Organizational Change Management

Vehicle Rental Leader Prepares for Global Change

ISG provides a well-known global vehicle-rental company with a targeted operating model (TOM) and organizational change management (OCM) services for a multi-year digital transformation.

Categories: Consulting Industries Organizational Change Management Travel and Transportation

Future-Proof Your Digital Information

By Jeb Guardiano

We are all gathering and analyzing data as fast as we can, right? But what do we do with data when it is no longer needed?

Categories: Consulting Strategy

A Funny Thing Happened on Our Way to HR Cloud Transformation…

By Steven Resnick

Even when the implementation goes well, true transformation can remain elusive.

Categories: Consulting HR Technology & Delivery Services

The Digital Workforce Is Ready and Waiting. Are You?

Have the “innovator” and “early adopter” waves for robotic process automation (RPA) passed?

Categories: Consulting Robotic Process Automation (RPA)

Microsoft Licensing Model Says I’m Too Big to Deal with You

By Louis Pellegrino

Now that Microsoft has crossed over the $100 billion annual sales threshold, it feels confident enough to say goodbye to the stratum of enterprise customers that license 500-2,500 users.

Categories: Consulting Software Advisory Services

Managing the Business of IT

IT is under mounting pressure to demonstrate the value of its services, optimize cost and enable new or different business outcomes through innovation – often even requiring IT to self-fund the innovation.

Categories: Consulting Financial Analysis

The Lion and the Mouse: What Can Be Gained from ADP’s Acquisition of Celergo?

By Julie Fernandez

What really happens with the fabled friendship between the lion and the mouse is anyone’s guess, but last week’s announcement that payroll behemoth ADP has acquired Celergo may give us a chance to see.

Categories: Consulting HR Technology & Delivery Services

Understanding the Market for Robotic Process Automation Tools

While some people have been automating business processes for years, the emergence of robotic process automation (RPA) has ushered in a whole new era.

Categories: Consulting Robotic Process Automation (RPA)

A Blueprint for Your Intelligent Enterprise

By ISG

Digital orchestration might all sound very complex, but in truth, the decisions you need to make are pretty straightforward

Categories: Consulting Operating Model Design and Implementation

Building the Digital Factory Value Chain: How to Maximize the Value of IIoT and IoT

By Mike Harmon Jim Routzong

Over the past half-decade, companies in manufacturing-related industries have begun to tap the potential of the digital factory value chain

Categories: Consulting

What Can AI Learn from an Uber Accident?

By Alan Hanson

In 2014, when artificial intelligence (AI) first began to enter the commercial market, we knew the critical link was the human interaction with cognitive machines

Categories: Consulting Robotic Process Automation (RPA)

To Automate or Not to Automate … That is NOT the Question: An AML Perspective

A data-driven AML program that leverages RPA creates a foundation for successful risk-based approach toward determining AML risk that satisfies regulatory compliance concerns.

Categories: Consulting Robotic Process Automation (RPA)

Going Public: Three Key Considerations for Your Public Cloud Infrastructure Strategy

The race to the public cloud is now at full throttle among large enterprises.

Categories: Consulting

For You and Your Customers’ Sake: Streamlining Communication Platforms

It’s a fair bet your employees and end-customers have information coming at them from all angles all hours of the day.

Categories: Consulting Transition and Transformation

SAP on the Blockchain Bandwagon

By Carlos Alves

At Sapphire 2018, SAP unveiled how it has woven blockchain – along with analytics, artificial intelligence (AI) and the internet of things (IoT) – into its “intelligent enterprise” concept.

Categories: Blockchain Consulting Software Advisory Services

How to Avoid Pitfalls on Your RPA Development Journey

Picture this: you’ve installed robotic process automation (RPA) software, you’ve trained your people, the pipeline is full and now it’s time to start automating.

Categories: Consulting Robotic Process Automation (RPA)