Latest Consulting articles from ISG

Shifting the Procurement Paradigm to Support Agile Customers

By Warren Smith

Companies today are migrating en masse from traditional to agile methodologies primarily, but not exclusively, for product development.

Categories: Consulting

The Security Question at the Service Desk

The service desk has long been recognized as a potential vulnerability for enterprises – especially in the age of social media.

Categories: Consulting

Insurance Outsourcing Contracts Are Changing – It’s Time to Review Before You Renew

The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates.

Categories: Consulting Insurance Renegotiations

Department Stores - Technology Holds the Key to Survival

A look at the future of department stores and how technology can help evolve this troubled store format.

Categories: Consulting Retail Strategy

RPA Delivery: On Time and Under Budget

By James Jones

How do companies ensure or at least improve their chances for a successful RPA implementation? The answer is in the seven following best practices.

Categories: Consulting Robotic Process Automation (RPA)

Top 5 Reasons To Build a Digital Workplace

A truly digital workplace brings together applications, data, resulting information and collaboration tools that are tailored to an individual employee’s role, location and tasks.

Categories: Consulting

RPA: How Easy Is It To Get Started?

The simplest way to begin is to find out more about RPA – how it can help a business and what its potential is.

Categories: Consulting Robotic Process Automation (RPA)

The Microsoft Predictability Problem

By Louis Pellegrino

Microsoft, in recent years, has transformed itself from a software publisher to a software-as-a-service (SaaS) provider, leaving its enterprise customers uncertain about product licensing and the company’s commercial sales model.

Categories: Consulting Software Advisory Services

Training for New Finance & Operations Technology at a U.S. Manufacturer

A U.S.-based manufacturer with offices in more than 20 countries receives cutting-edge training for its employees on new enterprise-level software and the streamlined processes to go with that software.

Categories: Consulting Manufacturing Organizational Change Management

Stretching Your IT Budget at Year-End

By Bill Huber

As we enter the fourth quarter, many IT organizations are facing the end of one budget year and planning for the next.

Categories: Consulting Software Advisory Services

The ISG Star of Excellence Awards™

The ISG Star of Excellence Awards™, are given annually to the technology and service providers with the highest customer experience scores in the areas of innovation, collaboration, solution design and execution.

Categories: Consulting

Leveraging Automation for Data Insights

By Tracy Lipasek

In a world that is ever more LEAN and agile, continuously improving bots ensures optimization of resources.

Categories: Consulting Robotic Process Automation (RPA)

HR Technology and the Future Workplace

By ISG

This three-part recorded mini-webinar series – HR Technology and the Future Workplace – provides insights through short, pre-recorded webinars on emerging technologies and best practices before, during and after deployment.

Categories: Consulting HR Technology & Transformation

The Business Case for Transformation to Ethernet

By David Lessin Margot Wall

Across the globe, time-division multiplexing (TDM) services are sunsetting, forcing customers to examine the business case for an Ethernet transformation.

Categories: Consulting Network Advisory Services

Selecting a Cloud Platform that Meets Business Objectives

By Dave Goodman

Organizations often switch to default mode when selecting their cloud platform, basing their decision on familiarity

Categories: Consulting Software Advisory Services

Finding the Real Enterprise Value in Blockchain

By Alex-Paul Manders

Finance teams are using blockchain apps to great advantage – and thinking through how distributed ledger software applications can bring value to an increasingly large array of functional areas.

Categories: Blockchain Consulting

Have You Had Your Annual RPA Checkup and Benchmark?

When ISG hosted its annual Automation Summit in New York City, the predominant topic of discussion among the attendees was: How am I doing on my automation journey?

Categories: Consulting Robotic Process Automation (RPA)

Intelligent Automation Radio Interview with Ola Chowning

By Ola Chowning

Are Agile's principles of adaptive planning, evolutionary development, early delivery, and continual improvement applicable beyond IT to an organization as a whole?

Categories: Consulting

Justifying Digital Investments: Moving from an Art to a Science

By Bill Huber Jonathan Leiner Jeff Oxman

Rapid technological change, a roaring economy and an increasingly competitive market are forcing today’s enterprises to take on the key business initiative of our time: digital transformation.

Categories: Consulting Financial Analysis

How’s Your RPA Journey Going?

ISG joined SSON’s 4-day World Series Virtual Event to present the importance of annual RPA checkups to optimize your Center of Excellence.

Categories: Consulting Robotic Process Automation (RPA)