latest from isg
Bots and Beyond Episode 3: Distance is Futile – Remote Working for an Automation Center of Excellence
An interview with Gintautas Jonutis of Western Union.
ISG Imagine Your Future® Podcast – Episode 16: Digital Automation Enablement – the Key to RPA Success
Facilitating RPA adoption and accelerating the automation journey across the enterprise.
Configuring best-of-breed intelligent automation to do what it does best in the contact center can provide ROI in weeks and months – not years.
In A2019, Automation Anywhere has rebuilt its software from the ground up to deliver a purely web-based intelligent automation experience with enterprise-grade privacy, security, governance, compliance and control.
Microsoft acquires robotic process automation (RPA) vendor Softomotive, and – without doubt – shakes up the RPA market forever.
The truth is that the large majority of automation projects have not delivered the expected return on investment, whether that return is defined in financial or non-financial terms.
There are two schools of thought on the impact of artificial intelligence (AI). The first is pessimistic, the second is optimistic.
The Automation Anywhere Enterprise (AAE) platform is a critical tool many organizations use to support their automation programs and overall effectiveness.
Four thought-leaders share their perspectives on the future of automation.
ISG Imagine Your Future® Podcast Episode 5: Service Orchestration – What is it and Why is it Important?
Using service orchestration to enhance productivity and customer experience.
One principle most business leaders have learned to embrace is the principle of proving a positive net present value (NPV) or a strong internal rate of return (IRR) for capital investment decisions and projects.