Digital Governance: From Gut Instinct to Real-time Insight

Thu, Jun 18, 2020 11:00 AM EDT (10:00 AM CDT)

Clients and suppliers have great potential for service excellence, but they often fall short because of a myriad of disconnects. Along with a clear, strategic approach to governance, technology and tooling can help bridge gaps in surprising ways; from improving the way enterprises and their third parties manage the relationship at a human level, to improving cost management and regulatory compliance.

Join our panel of experts for an ISG Smartalks™ webinar to discuss how we have been able to help our clients and their third parties make the most of their relationships. 

We will discuss five actions you can take today to improve the value of your third-party relationships:

1. Break down silos to integrate diverse stakeholders and deliver end-to-end governance of the client/supplier relationship
2. Use data to understand how your suppliers’ performance and costs track to the market
3. Drive compliance with a clear focus on deliverables and obligations; and regular, structured evaluation of overall supplier compliance
4. Move beyond cost to value using data, tools and governance processes
5. Assess risk in your third-party portfolio to build resilience and provide a demonstrable approach to risk management

Register for the webinar to discover how to improve supplier relationships and get a comprehensive and data-driven way to control risk.

Speakers

Lois Coatney, Partner and President, ISG GovernX

Eleanor Winn, Director

Todd Dirks, Director