Welcome to the third edition of the ISG Star of Excellence™ CX Index, the third in a series of quarterly reports that will shed light on what enterprise buyers really think about their IT and business services providers. The ISG CX Index is the only research series of its kind based on continuous feedback from enterprise customers, gathered through ISG’s ongoing Voice of the Customer survey.
This third ISG CX Index report focuses on customer experiences across eight geographic regions. Subsequent reports summarize customer experience across the entire provider landscape, viewed within the context of broader industry trends and technology developments.
We hope you find the insights contained in this report interesting and valuable. We welcome your feedback.
Please complete the form to download the report.
This third ISG CX Index report focuses on customer experiences across eight geographic regions. Subsequent reports summarize customer experience across the entire provider landscape, viewed within the context of broader industry trends and technology developments.
We hope you find the insights contained in this report interesting and valuable. We welcome your feedback.
Please complete the form to download the report.