John & John Episode 16: The Age of Experience and Why it Matters More Than Ever

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Join John, John and featured guest Ivan Durbak, CIO of BronxCare Health System, in this episode about the importance of and different technology enablers of patient experience.

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About the author

John Boccuzzi, Jr.

John Boccuzzi, Jr.

John Boccuzzi Jr. is a Partner at ISG and a member of the Executive Board as of January 3, 2024. As President of ISG Research, John leads a dynamic global research team of over 200 and works closely with technology and services providers to understand their needs and create solutions to drive success. This research is not only used by providers, but by ISG Advisors and Enterprise clients directly to make better decisions related to technology services and solutions.