About the authors
Lois Coatney
Lois Coatney leads ISG’s Banking, Financial Services and Insurance industry practice. She serves as a trusted advocate for Fortune 500 clients, helping them maximize the value of their service providers and supply chains. With more than two decades of experience as a service provider herself, Lois brings a unique perspective to every engagement.
In addition to her industry leadership role, Lois is a member of the ISG Executive Board, where she oversees Global Sales. As an executive at ISG, Lois focuses not only on financial results but also on how ISG can strengthen its market presence. She combines a deep understanding of client needs with a clear vision of ISG’s strengths to drive business growth. Lois is also committed to mentoring ISG colleagues, helping them build strong client partnerships and career growth. Her passion is to be an advocate for bringing more women into technology both inside and outside of ISG. She launched and serves as Executive Sponsor of the ISG Women in Digital program, the Global ISG Women in Digital Awards Program, and mentors many women across
the globe.
Anthony Drake
Ant leads ISG's UK & Ireland Market. He works with clients to navigate their most complex challenges and support them to over-achieve their goals. He is excellent at building broad relationships and driving consensus amongst a diverse range of stakeholders. He uses his experience gained working at senior levels in large enterprise clients, coupled with deep relationships with the service provider community, to drive the best possible outcome for clients. He has worked across a range of different sectors, from the top end of the FTSE100 to local government and charities. In each case, he works to understand client imperatives, and design solutions tailored to deliver their objectives.
