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Posts by Alex Bakker

Alex Bakker

About the Author

Alex leads the Primary Research Team where he focuses on study design, panel research, and interview based research for ISG. In addition to leading the Primary Research practice at ISG, Alex also serves as the lead analyst on provider pursuit effectiveness, and helps IT service providers understand how they can improve performance in the competitive process.

Index Insider: Banks Unlikely to Defer IT Spending Despite Industry Stress

Index Insider: Incumbency Is a Double-Edged Sword

Index Insider: Leaders Prioritize Employee Experience and Supply Chain Efficiency