Posts by Alex Bakker

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Alex leads the Primary Research Team where he focuses on study design, panel research, and interview based research for ISG. In addition to leading the Primary Research practice at ISG, Alex also serves as the lead analyst on provider pursuit effectiveness, and helps IT service providers understand how they can improve performance in the competitive process.

Index Insider: Migrate to the Cloud, or Just Rip and Replace?

Index Insider: ESG Reporting Tops Enterprise Sustainability Sourcing Plans

Index Insider: AI Is About the Business, Not the Technology

Index Insider: AI as Forcing Function for Legacy Apps

Index Insider: Enterprises to Nearly Double AI Spend in 2024

Index Insider: ADM Buyers Want More Expertise from Providers

Index Insider: Share of IT spending on software and services rose in 2020

Index Insider: Generative AI Means There Won’t Be a Steady State in IT Projects

Index Insider: Banks Doubling Down on Customer Experience & AI in 2024

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