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Posts by Steve Hall

Steve Hall

About the Author

Steve Hall is Chief AI Officer, leading the firm’s work to help clients create an AI strategy, select the right business partners and deliver meaningful value and outcomes. His industry-leading expertise in navigating the complexities of adopting technology at scale is helping both clients and ISG leverage AI to drive value into every aspect of their operations. Steve joined ISG in 2005 and has led ISG Digital Advisory Services, Emerging Technology Services, Global Product Engineering and Application Development & Maintenance. Trained as a software engineer, he serves on the Advisory Board of Consortium for Information & Software Quality (CISQ). He holds a bachelor’s degree in computer science from Regis University.

Full Speed Ahead for AI

AI Moving From Experimentation to Execution

Index Insider | Market Signals to Watch Ahead of the 2Q26 ISG Index Call

Index Insider: Is AI a Headwind or Tailwind for IT Services?

Index Insider: 1Q26 ISG Index Recap

AI’s Impact on Technology Services Revealed in New ISG AI Index™

Index Insider: Market Signals to Watch Ahead of the 1Q26 ISG Index Call

Index Insider: Rising H-1B Wage Floors Could Reshape Hiring Economics

Index Insider: Technology Supply Chain and Cyber Risk Amid Middle East Instability

The ‘Where’ and ‘How’ of Global Technology Growth—And It’s Not Just AI

Index Insider: 4Q and Full Year 2025 ISG Index Recap

AI Causing Shift in Global Sourcing Spend

Index Insider: 3Q25 ISG Index Recap

Index Insider: Market Signals to Watch Ahead of the 3Q25 Index Call

Index Insider: What the New H-1B Changes Mean

Market Shrugs Off Macroeconomic, Geopolitical Woes in Pursuit of AI Dreams

Index Insider: Caution Reigns, But Big Deals and AI Roll On

Index Insider: Solid Q1, but Uncertainty Ahead

Volatility Ahead After a Resilient First Quarter for the IT and Business Services Sector

Index Insider: 1Q25 ISG Index Preview

Index Insider: How Will Tariffs Impact IT Services Spending in 2025?

Index Insider: IT Services in EMEA - Solid 2024, Uncertain 2025

Understanding DeepSeek’s Impact on the AI Industry

AI Lifting Cloud Demand, Leading Rebound in Global IT, Business Services Market

Index Insider: 2025 Will See Stronger Growth, But Caution Remains