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Posts by Steve Hall

Steve Hall

About the Author

Steve Hall is Chief AI Officer, leading the firm’s work to help clients create an AI strategy, select the right business partners and deliver meaningful value and outcomes. His industry-leading expertise in navigating the complexities of adopting technology at scale is helping both clients and ISG leverage AI to drive value into every aspect of their operations. Steve joined ISG in 2005 and has led ISG Digital Advisory Services, Emerging Technology Services, Global Product Engineering and Application Development & Maintenance. Trained as a software engineer, he serves on the Advisory Board of Consortium for Information & Software Quality (CISQ). He holds a bachelor’s degree in computer science from Regis University.

Volatility Ahead After a Resilient First Quarter for the IT and Business Services Sector

Index Insider: 1Q25 ISG Index Preview

Index Insider: How Will Tariffs Impact IT Services Spending in 2025?

Index Insider: IT Services in EMEA - Solid 2024, Uncertain 2025

Understanding DeepSeek’s Impact on the AI Industry

AI Lifting Cloud Demand, Leading Rebound in Global IT, Business Services Market

Index Insider: 2025 Will See Stronger Growth, But Caution Remains

What's Next for GCCs: Operating Model Challenges and GenAI Opportunities

Global IT and Business Services Market Sets Record, But There’s Still Room for Caution