How can your company make its business processes better, faster and smarter with the help of automation and AI?
We dig into how to accelerate business outcomes via automation with the help of guest Andreas Welsch, VP & Head of Intelligent Processes at SAP, who is joining host Wayne Butterfield in this episode of Bots & Beyond. Listen in to hear how automation and AI can be leveraged to streamline end-to-end business processes, from Finance to HR. Andreas will be sharing use cases and real-life experience from his work at SAP – don’t miss it!
Listen in by clicking play, or on your preferred podcast provider below.
Wayne is an automation pioneer, initially starting out as an early adopter of RPA in 2010, creating one of the first Enterprise scale RPA operations. His early setbacks at Telefonica UK, led to many of the best practices now instilled across RPA centres of excellence around the globe. Customer centric at heart, Wayne also specialises in Customer Service Transformation, and has been helping brands in becoming more Digitally focused for their customers. Wayne is an expert in Online Chat, Social Media and Online Communities, meaning he is perfectly placed to help take advantage of Chat Bots & Virtual Assistants. More recently Wayne has concentrate on Cognitive & AI automation, where he leads the European AI Automation practice, helping brands take advantage of this new wave of automation capability.