The manufacturing industry has been significantly affected by COVID-19. With this in mind ISG investigated the current state of the industry in EMEA and what the “New Normal" will look like following the current crisis.
This survey focuses on how far the digital agenda has changed - and will continue to change. It provides deep insights regarding the following questions:
- Customer Needs: How do you expect products and services to change? Will there really be a big shift from "physical" to "digital"?
- Business Strategy: Are there new business models on the horizon because of COVID-19? Which business objectives will accelerate the digital agenda?
- Industry & Ecosystem: Will existing ecosystems and supply chains change significantly? What will they look like in the future?