Index Insider: Hyperscale Cloud Certifications Skyrocket

Hello. This is Stanton Jones and Shashank Rajmane with your weekly briefing on what’s important in the IT services sector.
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Hyperscale cloud certifications in the IT services sector have skyrocketed over the past three years.
Why it matters: Enterprise demand for cloud modernization is at an all-time high. Much of this modernization is taking place on hyperscale clouds. However, effectively exploiting hyperscale cloud capabilities requires expertise in building and supporting a new cloud-based architecture. Enterprises are increasingly turning to the IT services sector to source this expertise, and providers are dramatically ramping up their hyperscale cloud certifications to meet demand.
Background: Through our ongoing research into hyperscale cloud ecosystems, we analyzed the three-year growth trend of certifications for AWSAzure and Google Cloud at more than 70 IT service providers.
The details:

  • Hyperscale cloud certifications grew by more than 300% between 2020 and 2022.
  • Of the total cloud-certified workforce at providers, over 50% have Azure certification, over 30% have Amazon Web Services certification and 8% have Google Cloud certification (see Data Watch).

What's Next: Enterprises are already evaluating service providers based on their capabilities and track record deploying and supporting the new cloud architecture. The ramp up in certifications follows this demand, rather than indicating future demand. However, more than half of enterprises use more than one public cloud – and more plan to use multiple clouds in the future – which will continue to increase the demand for certified resources.


Total cloud-certified workforce at IT service provider percentages


  • Capgemini acquires Pega specialist Knowledge Expert SA (link) and Salesforce specialist Aodigy Asia Pacific (link).
  • Accenture acquires Oracle supply chain specialist Inspirage (link), logistics and warehouse management firm MacGregor Partners (link), climate change consultancy Carbon Intelligence (link) and strategy consulting firm The Beacon Group (link).

About the authors

Stanton Jones

Stanton Jones

Stanton leads ISG's Index research, helping providers, investors and ISG clients make sense of the global IT services sector. Stanton’s weekly newsletter, the Index Insider, is read by thousands of market stakeholders each week. An ISG Digital Fellow, Stanton has been quoted in Fast Company, Forbes and, and has appeared on national cable news.

Shashank Rajmane

Shashank Rajmane

Shashank Rajmane has more than a decade of extensive experience in research and works as a Principal Analyst at ISG. He leads the efforts for ISG Provider Lens™ studies — Public Cloud Services & Solutions and Private/Hybrid Cloud & Data Center Outsourcing Services. He also authors the U.S. and Global reports. Apart from these, Shashank has been part of many consulting engagements and helping ISG’s enterprise clients with their cloud strategy, along with selecting the right service providers/vendors based on their IT-related buying requirements. He has authored several white papers, thought leadership articles, briefing notes, blogs and service provider intelligence reports, especially in the next-generation hybrid cloud and infrastructure services domain. Shashank has also delivered several workshops, webinars and podcasts and has been quoted in IT journals.