Latest Consulting articles from ISG

Getting the Most Out of Your Transition

By Beth Anderson

Successfully transitioning services from an in-house team to a managed services provider or from an existing service provider to a new provider is much more than simply handing work from one group to another.

Categories: Consulting Transition and Transformation

Design Thinking is Key to Enterprise Adoption of Artificial Intelligence

By Craig Nelson

Artificial intelligence (AI) stands out as an especially transformational technology of our digital age

Categories: Consulting Transition and Transformation

Is IT a Catalyst or Adversary of Your RPA Initiative?

By Aparna Gajanan

ISG Research conducted a survey of 549 European business leaders to assess their adoption of robotic process automation (RPA) technology and services.

Categories: Consulting Research Robotic Process Automation (RPA)

A Troubleshooting Guide to a Web Application-based Automation

Let’s say you are the proud owner of a super-efficient robotic process automation (RPA) bot built for a process using your web-based customer-relationship management (CRM) application.

Categories: Consulting Robotic Process Automation (RPA)

The Next Layer of Value: Intelligent Automation

By Wayne Butterfield

The next stage in the automation journey is defined by technologies that build on RPA: these are intelligent automation technologies.

Categories: Consulting Transition and Transformation

Are Canadians Laggards or Leaders When it Comes to Intelligent Process Automation?

By Victor Medeiros

Both public and private organizations in Canada want to know how they are doing relative to other organizations, especially in terms of robotic and intelligent process automation.

Categories: Consulting Robotic Process Automation (RPA)

When Microsoft Products Move to the Cloud, Licensing Costs Rise, Too

By Louis Pellegrino

Planned changes at Microsoft may require customers to face upgrades for which they are not completely ready.

Categories: Consulting

Changing the Way IT Works: How to Handle Organizational Change Management for ServiceNow

Categories: Consulting Organizational Change Management

AI – Coming to Life in Talent Acquisition

By Stacey Cadigan

Categories: Consulting HR Technology & Transformation

Adding Agility to Project Planning

By Zach Branch

Over the past decade or so, agile development has become a major point of emphasis in organizations worldwide, helping teams develop requirements and deploy solutions more quickly.

Categories: Consulting Strategy

GDPR Is Here. Are You Ready?

By Brandon Provost

The European Union’s General Data Protection Regulation (GDPR) went into effect May 25.

Categories: Consulting Strategy

A Developer’s Experience at the Automation Anywhere Bot Games

The Automation Anywhere Bot Games Event kicked off the Imagine New York 2018 event.

Categories: Consulting Robotic Process Automation (RPA)

What Makes a Good Automation Builder?

Enterprises that are eager to scale up their automation programs often ask what kind of person makes a good candidate for building robotic process automations (RPA) or cognitive technologies – and where they might find such people.

Categories: Consulting Robotic Process Automation (RPA)

How Blockchain Could Upend Enterprise Development of AI Capabilities

By Blair Hanley Frank

Picture this: an enterprise operates an image classifier to help a machine identify different types of vegetables, but it is having a hard time distinguishing between Anaheim and poblano peppers.

Categories: Blockchain Consulting

What is Your Bot Vision? When and How to Scale Robotic Process and Cognitive Automation

To become truly digital companies, enterprises today need to get to Bot 3.0.

Categories: Consulting Robotic Process Automation (RPA)

Targeted Treatments: Not Just in Medicine – in Business, Too!

By Jason Davison

Targeted treatments aren’t a new idea in medicine. They were theorized about for centuries and then first came into their own in the mid-1980s.

Categories: Consulting Robotic Process Automation (RPA)

Digital Strategy Helps Publisher Keep Up with the Times

ISG helped a global publishing company design a plan to diversify its digital revenues.

Categories: Consulting Strategy

Striking the Balance – Data Privacy vs. Personalization

By Nancy Jacobson

Data privacy is everywhere in the news today.

Categories: Consulting Strategy

Can Blockchain Improve Network Management?

Though IT configuration management resists standardization, lifecycle improvements and automation, it is a process all businesses must do well.

Categories: Blockchain Consulting Network Advisory Services

HR Business Partners: The Champions of Technology Change

By Kelly Will

If you’re an HR leader, you’ve likely seen market research, articles and survey results that say moving your HR technology platform into the cloud is inevitable.

Categories: Consulting HR Technology & Transformation