The Urge to Merge Drives Vertical Integration and Market Disruption
Vertical integration is shaking up the U.S. healthcare market.
Latest Consulting articles from ISG
Is Your Enterprise Chatbot-Ready?
If the explosion of AI-powered technologies over the last few years has passed you by, then you may have missed the rise of the chatbot.
Categories:
Consulting
Robotic Process Automation (RPA)
Flexible Operating Models Limited Only by Rigid Corporate Thinking
The technology is there, and so is the desire of workers.
Categories:
Consulting
Operating Model Design and Implementation
Four Steps to Make Sure You Implement RPA The Right Way
Consider this situation: every time a customer makes a written request to Company ABC, it triggers a series of events.
Categories:
Consulting
Robotic Process Automation (RPA)
Back to the Future
The workplace of the future is all about collaboration, agility, real-time sensing and visualization of resulting data, working virtually with a higher level of engagement.
Categories:
Consulting
Transition and Transformation
Creating a Culture for Enterprise Agility
Technology is changing so rapidly these days it’s hard to keep up.
Categories:
Consulting
Operating Model Design and Implementation
Software as a Key to Transformation
Join ISG’s Bill Huber to explore how today’s leading enterprises are enhancing their software licensing to drive digital transformation at substantially lower cost.
Categories:
Consulting
Software Advisory Services
Travel and Hospitality Enterprises Map the Route to the Future
We’ve become a generation of DIY travelers. We plan, manage and book our own travel online – and technology has made it all possible.
Categories:
Consulting
Industries
Operating Model Design and Implementation
Travel and Transportation
What You Need to Know about Including RPA in Your AMS Managed Services Contract
Automation technologies cover a broad spectrum of capabilities, from robotic process automation (RPA) to deep machine learning and natural language processing.
Categories:
Consulting
Robotic Process Automation (RPA)
Six HR Initiatives That Are Taking the Gold in 2018
If you thought 2017 was a year of the fast and the furious, hold onto your hats as Human Resources (HR) organizations around the world accelerate the pace of change in 2018.
Categories:
Consulting
HR Technology & Delivery Services
Blockchain - From the Mundane to Being a Re-invention Catalyst
To some extent, Blockchain is suffering from what we can call a déja vu cycle of “new technology in search of a market” growth pains.
How Do You Like Them Apples?
When we think about the growing array of automation technologies in the market today, we often think about robotic process automation (RPA) as the low-hanging fruit.
Categories:
Consulting
Robotic Process Automation (RPA)
What Does 2018 Have in Store for the Retail Industry? Ten Predictions for the New Year
Customer expectations are greater than ever, especially in the retail and consumer packaged goods (CPG) industries.
Organizational Readiness: Why Organizations Struggle to Adopt Agile
When The Manifesto for Agile Software Development was published in 2001, it laid out basic principles for improving the cycle time and quality of application development, testing and maintenance activities.
Categories:
Consulting
Operating Model Design and Implementation
What’s Next for Telephony and Unified Communications?
As the convergence of multi-channel, text, data, cloud and more recent technology solutions and IT priorities have evolved, telephony has been commoditized, deemphasized and often neglected.
Categories:
Consulting
Network Advisory Services
Digital Transformation: Three Areas of Focus to Enhance Business Value
The word “transformation” may very well be the most common term in business today. But what exactly does it mean?
Categories:
Consulting
Operating Model Design and Implementation
Selecting the Right Partner and Setting the Stage for a Better Partnership
The demands placed on enterprises that aspire to define themselves as digital or that need to act with true enterprise agility are not insignificant.
Categories:
Consulting
The New Face of Governance: How to Coactively Manage the New Sourcing Relationship
Coactive Governance: A new way to govern services relationships that shares strategy and responsibility between the client and provider equally and allows an innovation environment to flourish.
Categories:
Consulting
Transition and Transformation
Cost-Out Initiatives: the “Running Game” of Network Transformation
Many successful football teams rely on a combination of a pound-and-ground running game complemented by timely passes. This approach consistently produces wins, but it requires strategic commitment and tactical patience.
Categories:
Consulting
Network Advisory Services
The Why of Agile: Understanding the Top Five Reasons it Works
Agile is a journey of continuous improvement that looks to increase application development efficiency through the acceleration of critical planning, design and build processes while transforming the way work gets done in an organization.
Categories:
Consulting
Operating Model Design and Implementation