The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates.

While many enterprises are officially making “digital transformation” a top priority in 2018, the funding for these initiatives often remains an open question.

Enterprise leaders often want to know when is the right time to begin a renegotiation with a service provider.

Microsoft has invested billions of dollars in a worldwide network of large-scale datacenters to shift away from its legacy License and Software Assurance (SA) offerings toward a complex set of end-user and datacenter subscription alternatives.

Becoming more customer-centric today means becoming more digitally savvy, which – for most large enterprises – is like turning a giant ship in the middle of an ocean voyage.

When it comes time for an enterprise to renegotiate its information technology outsourcing (ITO) contract, it can approach the event either as a crisis or as an opportunity.