ISG Community of Interest
Navigating through to the Next New Normal
A series of virtual roundtables for Banking, Financial Services and Insurance leaders
Welcome to ISG’s virtual roundtables for Banking, Financial Services and Insurance (BFSI) leaders
The challenges facing banks, financial services and insurance organisations are complex – and the market in which they operate is evolving. To leap forward, BFSI organisations must continue to invest in digitisation projects to streamline operations and give customers the control, apps and services they want.
To better address the challenges above among ISG’s BFSI community of Interest, ISG is delighted to host this quarterly-cadenced virtual roundtable series. The event gathers business, digital, automation, and operational leaders from a curated list of individual business executives from the BFSI industry in Europe to share learnings from their digital operational transformation experiences.
Join us and take this opportunity to hear the cutting-edge perspectives, test ideas, discuss learnings and make connection with your peer group.
Peter Heywood
Regional Director
Farid Babaahmadi
Director
Frank Bastian
Partner
How Does It Work?

Dialogue
Constructive dialogue about challenges facing the BFS industry

Sharing
Objective sharing of experiences and solutions

Collaboration
Informal, yet professional, collaboration

Networking
Networking in a comfortable setting of your own desk

Invitation Only
Attendance is by invitation only
EMEA BFSI Roundtable #One:
Insourcing - Are you bringing digitisation home?
March 17, 2022
12:00pm-1:30pm GMT
According to ISG’s recent survey, 75% of providers surveyed see an increasing interest to insource in EMEA.
75% providers said YES
They see a growing trend:
- for processes that are close to Business or Customers and
- to get more control on Customer journey and flexibility for core Business operations
They see increased demand for Outsourcing due to ongoing local supply constraints
In the context of digitalisation, Insourcing is seen as a valid option for an increasing amount of BFSI organisations to gain a competitive advantage, leverage data in a Cloud Operating Model and to secure scarce profiles. Join this upcoming BFSI
Roundtable to discuss with your fellow practitioners on the following key issues:
- Key topics and scope considered to be insourced and outsourced
- Impact on your organisation
- Impact on managing procurement processes and decision
- Impact on delivery
Please note, the event is for enterprise practitioners only.