Jim is an expert in application development and maintenance (ADM) outsourcing, IT infrastructure outsourcing (ITO), restructuring/renegotiations, and business process outsourcing (BPO). Clients benefit from his communication, leadership and global relationship management skills. Jim works with enterprises to assess sourcing contracts, evaluate sourcing and service delivery solutions, manage and negotiate contracts, manage transitions and ongoing relationships for applications and IT infrastructure and finance and administration BPO solutions. Jim has led or participated on 34 engagements over the past decade across many diversified clients and global industries from vehicle and high-tech manufacturing, retail, energy, financial services and insurance, biotechnology, and media and entertainment. Jim has extensive engineering services experience and has led multiple engagements along with researching and crafting new approaches and services to that industry. Jim has a degree in Chemical Engineering and Business Administration. He is ITIL Foundation v3 certified.