The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates.
Renegotiations
Most outsourcing agreements will be restructured during their term, often to adjust service to changing business conditions, or to tap into new technology and achieve a more standardized and flexible IT environment. The circumstances of a restructuring will determine which course of action to take, but designing future requirements and managing a bullet-proof transition of services can be a challenge. At ISG, we believe renegotiations are an opportunity to transform services and create the strongest IT environment for growth.