Latest articles from ISG

Creating an innovative and industry-leading vehicle owner experience

Categories: Managed Services Program and Project Management

Improving compliance with privacy laws

Categories: Managed Services Program and Project Management

Using performance-metric reporting to improve an executive dashboard

Categories: Managed Services Program and Project Management

Avoiding Potholes on Road to Network Transformation

A smooth journey requires extensive preparation and planning and flawless execution, as well as ongoing communication.

Categories: Consulting Network Advisory Services

Outsourcing value analysis

Categories: Consulting Network Advisory Services

Training an oil and gas giant’s employees

Categories: Consulting Organizational Change Management

Managing change for a critical government healthcare supply chain

Categories: Consulting Organizational Change Management

Systems working in sync

Sourcing enterprise shared services

Categories: Consulting Transition and Transformation

Hotel chain integrates call center technology to streamline customer experience

Categories: Consulting Network Advisory Services

Multi-sourcing and the Balance of Power

Client-supplier relationships are, by their very nature, complex.

Categories: Digital Supplier Management Managed Services

Project management office integrates service providers

Categories: Managed Services Program and Project Management

Leveraging social networking and enterprise software to targeted audience

Sharing data with your network

Categories: Managed Services Program and Project Management

A Strategic Role for Vendor Management -- Key to Effective Compliance

By David England

Outside review ensured best practices were written into paper company contracts

Data Center Deals – Telcos Getting Down to Core Business

Tackling Change – Obstacles and Challenges in Implementing New Processes

By Cynthia Batty

In Drone Imagery Data, Don’t Confuse Sampling for Measurement

By Alex Bakker

Designing a model governance

Categories: Digital Supplier Management Managed Services