Outlook has been the application in which Microsoft has most wanted you to spend your time. Is that changing?

Today, we are hearing more and more calls to break up Big Tech by U.S. congress, European Union (EU) regulators and increasingly frustrated citizens who are watching the number of data and privacy breaches grow.

The marketplace for public cloud services including infrastructure-as-a-service or platform-as-a-service has changed how enterprises must negotiate value.

Structuring a deal with Oracle that delivers an optimal outcome requires a thorough knowledge of its products and a clear understanding of your needs.

If one of your software vendors announced it was conducting an audit of your license usage tomorrow, how confident would you be?

Most of us do not need more evidence of Microsoft’s power in the software market, but the fact is, its revenue makes it a formidable negotiator.

Though contracting with database software and technology giant Oracle has long been a serious challenge for enterprise IT organizations, the benefits usually outweigh the risks.

If you’re a Healthcare provider, this may be the time to think strategically about where your Salesforce landscape may be headed.

Microsoft has signaled that 2025 marks the end of its business transformation from a publisher of packaged software to a provider of subscription service offerings.

Whether you love or hate Microsoft, the company has proven to be one of those providers that’s almost impossible to part with.

Though the distributed computing model dominates nearly all of today’s enterprise IT environments, it’s hard to find an organization that doesn’t rely at least in some way on mainframe systems that were put in place many years ago.

For many of the largest corporations in the world, the Software Asset Management (SAM) function is under-resourced and under-invested.

When IT asset management (ITAM) projects succeed, it’s because they capture and integrate data, not because of a particular ITAM tool.

One of the most common questions enterprises ask about software spend is whether they should benchmark the discounts they receive from software publishers.

​Since the advent of Microsoft Online Services commercial offering, one of the benefits marketed by the software giant was an improvement in the way customers could pay for the service.

Did you know most major software publishers actually have revenue targets directly tied to auditing their own customers?

If you are like most large Microsoft customers, you have either started or completed your journey to the Office 365 platform.

Over the past three years, Microsoft has been stealthily transitioning its product support model from its legacy Premiere Support to a new “modern” support model called Unified Support.

Microsoft, in recent years, has transformed itself from a software publisher to a software-as-a-service (SaaS) provider, leaving its enterprise customers uncertain about product licensing and the company’s commercial sales model.

As we enter the fourth quarter, many IT organizations are facing the end of one budget year and planning for the next.